Faq
You've got questions. We've got answers.
We ship worldwide
Orders are typically shipped within 2-5 business days, and standard Ground Shipping orders arrive in 7 to 10 business days. You will be emailed a tracking number once your order has been shipped, allowing you to track your package progress and obtain a scheduled delivery date. For orders shipped outside of the Continental United States please allow 10-20 business days for delivery.
FOR EXCHANGE PLEASE CONTACT US AT 678-224-1410 EXCHANGE CAN BE MADE WITHIN 1 DAYS FROM THE DAY OF ORDERING.
CANCELLATIONS CAN BE DONE 24-48 HOURS AFTER PLACING YOUR ORDER.
ALL ORDERS BEING RETURNED SHOULD HAVE TRACKING INFORMATION. PLEASE KEEP THAT INFORMATION AND HAVE IT AVAILABLE UPON INQUIRY.
WE DO DO NOT ACCEPT RETURNS OR EXCHANGES OF UNBUNDLED HAIR OR HAIR THAT HAS BEEN TAMPERED WITH(WASHED, UNCOILED FROM THE WAVE OR CURL PATTERN THAT HAS BEEN UNRAVELED) . IF A BUNDLE IS APPARENT OF USE OF ANT KIND OR HAS BEEN TAMPERED WITH WE WILL NOT REFUND ON ANY BASIS, AND WE RESERVE THE RIGHT TO MAKE THE DECISION BASED ON THE CONDITION OF THE RETURNED HAIR.
FOR MORE DETAILS ON RETURNS, PLEASE CHECKOUT OUR OUR FULL RETURN POLICY ON THE BOTTOM OF OUR SITE.
YES! FREE SHIPPING WITHIN THE UNITED STATES!
FEEL FREE TO CONTACT US BY PHONE AT 678-224-1410
Still have questions?
Contact Support